Last Updated: 1st of June 2025
At LowFODMAPHelper.com, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.
By using our website, you consent to the practices described in this policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We may collect and process the following types of personal data:
a) Information You Provide Directly
- Contact Information (e.g., name, email address) when you subscribe to newsletters, submit inquiries, or create an account.
- Health-related data (if voluntarily provided, e.g., dietary preferences or FODMAP-related symptoms).
- Payment details (if applicable, processed securely via third-party payment processors).
b) Automatically Collected Data
- Usage Data (e.g., IP address, browser type, pages visited, time spent on site) via cookies and tracking technologies.
- Device Information (e.g., operating system, device type).
2. How We Use Your Data
We process your personal data for the following purposes:
- To provide and improve our services.
- To respond to inquiries and offer customer support.
- To send newsletters or promotional content (with your consent).
- To analyze website traffic and user behavior.
- To comply with legal obligations.
3. Legal Basis for Processing
Under GDPR, we rely on:
- Consent (for marketing communications).
- Contractual necessity (for service delivery).
- Legitimate interests (for website analytics and security).
- Legal compliance (where required by law).
4. Data Sharing & Third Parties
We may share your data with:
- Service providers (e.g., hosting, analytics, email marketing tools) under strict confidentiality agreements.
- Legal authorities if required by law.
We do not sell your personal data to third parties.
5. International Data Transfers
If data is transferred outside the EU, we ensure adequate safeguards (e.g., Standard Contractual Clauses (SCCs) or Privacy Shield compliance where applicable).
6. Cookies & Tracking Technologies
We use cookies to enhance user experience. You can manage preferences via your browser settings. For details, see our Cookie Policy.
7. Data Retention
We retain personal data only as long as necessary for the purposes stated or as required by law.
8. Your Rights Under GDPR
You have the right to:
- Access, correct, or delete your data.
- Withdraw consent (for marketing).
- Restrict or object to processing.
- Data portability (where applicable).
- Lodge a complaint with a supervisory authority.
9. Data Security
We implement technical and organizational measures (e.g., encryption, access controls) to protect your data against breaches.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.